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Subj: CDX Voluntary Recall
Date: 3/1/03 3:55:04 AM Eastern Standard Time
From: service@oceanicusa.com (Oceanic Technical Support)
Reply-to: cdxhotline@oceanicusa.com
To: webmaster@worlddivingassociation.com
Dear Valued Oceanic Customer,
In the interest of safety and customer service, we are sending you this email
containing details on the voluntary safety recall of the Oceanic CDX First Stage
Regulator.
As this message is being sent to our entire database, we understand that you
are likely not directly affected by this recall. However, we hope that as a
valued customer you can help us to get the word out to someone that is. Please
feel free to pass this information on to other divers, dive clubs, dive shops,
and charter boats.
CPSC, Oceanic USA Announce Recall of Scuba Regulators
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Oceanic
USA, of San Leandro, Calif., is voluntarily recalling all Oceanic CDX first
stage
regulators used for scuba diving. Extreme vibration, a high oscillation of the
internal components, can occur for an unknown reason within these CDX
regulators,
which can cause an air leakage underwater. Divers could run out of air and
drown.
Oceanic has received reports of noise or vibration accompanied by air leakage.
No injuries have been reported.
Oceanic CDX first stage regulators subject to the recall have serial numbers
ranging from 9200001 to 9205622, 0200001 to 0213294, 0D0001 to 0D3046, 9800013
to 9801711, or 9D0001 to 9D3273. The serial number is stamped into the side of
the Body. These CDX regulators were sold with various second stage regulators,
including the Alpha 7, Delta 3, Gamma 2, and Zeta. This voluntary recall does
not apply to the CDX5 or any other Oceanic regulator.
Consumers should stop using the recalled CDX regulators immediately and take
them to any Authorized Oceanic Dealer for a Retrofit that consists of
replacement
of one part and the addition of another. Click HERE to locate the Authorized
Oceanic Dealer closest to you.
Should you have any questions, please contact our toll-free CDX Helpline at
(866)
723-2642 or (510) 562-1535 between 8 a.m. and 5 p.m. Monday through Friday
Pacific
Time, by sending an Email to service@oceanicusa.com., or by writing to Oceanic
USA, 2002 Davis Street, San Leandro, CA 94577, USA.
For additional information and a photo of the CDX First Stage, please visit our
web site at www.OceanicWorldWide.com.
Thank you for your continued support,
Oceanic Technical Support Team
2002 Davis Street
San Leandro, CA 94577
(866) 732-2642 toll free CDX Helpline
(510) 562-1535 local
(510) 569-5404 fax
service@Oceanicusa.com
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